If you are using a VPN or Proxy, please disable them or contact support team. Please provide debug info from textarea below: ptHTtDLNyBys7GpnpseVZxRSzv1EYDLdTTuM2HDEqaUfX3ZF9dvJrRDm6uM5Nrktkzb4ojvW76JdSjvzjnbjqvMhWLwThBCanLQZH9MDHQVswyQDDmsCUyuPwyb3QdSfHcQuvJMvUynBUTB2UsQ
You can also try to pass an automatic check but with no guarantee.