If you are using a VPN or Proxy, please disable them or contact support team. Please provide debug info from textarea below: ptHTsw4NQSKdsHZXx59y1GoN5oh3u1mC7fkZjQPHEtrTYQVhBRVn3aZdotjAc3nnjvgdeKudkvqPgVoEk7CBEHuHiG2vcnXkjv71J2vHEZSK1itieKCJbBX2q6wx3w2EbTU9HVkfdsfexQqmfEv
You can also try to pass an automatic check but with no guarantee.